Shipping policy
At Nina Kai, we ensure your jewellery reaches you safely and beautifully packaged.
Order Processing:
• All orders are processed within 1–3 business days
• Orders are not processed on Sundays or public holidays
Shipping Time:
• Delivery typically takes 3–7 business days across India
• Delivery timelines may vary based on location and external factors
Shipping Charges:
• We offer free shipping across India on all prepaid orders
Order Tracking:
• Once your order is shipped, you will receive a tracking link via SMS/Email
• You can track your order in real-time
Delivery Delays:
While we strive to deliver on time, delays may occur due to:
• Unexpected logistics issues
• Weather conditions
• High demand periods
We appreciate your patience in such cases.
Incorrect Address:
• Please ensure all shipping details are accurate
• We are not responsible for delays or losses due to incorrect information